Key takeaways from B2B Marketing’s CXcellence 2016

Posted by Libby Millier on 11-Nov-2016 15:30:00

"CX is the sum totality of how customers engage with your company and brand, not just in a snapshot in time, but throughout the entire arc of being a customer." Harvard Business Review.

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Topics: B2B marketing, b2b marketing cxcellence, b2b marketing customer experience

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